How do I cancel my premium subscription?

Subscriptions are managed by the store you purchased through. On iOS: Settings > Apple ID > Subscriptions > Vantora > Cancel Subscription. On Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Vantora > Cancel Subscription.

Why isn't my fitness data synchronizing?

Vantora syncs your logs to the cloud in real time when online. If data is not syncing, ensure your device has internet, verify you are logged in to the same account on both devices, and try logging out and back in to trigger a full reload.

How do I share or import workout blueprints?

Tap the Share icon next to a program or workout blueprint to generate a public link (e.g. getvantora.com/b/blueprint-id). Anyone with the link can preview the exercises and tap Copy to My Workouts to load it into their Vantora app.

How do I request a feature or report a bug?

Submit bug reports and feature requests inside the app via Profile > Send Feedback, use the contact form on the support page, or email support@getvantora.com with screenshots or details.

Support & FAQ - Vantora

Q: How do I delete my Vantora account?

You can delete your account at any time inside the app via Profile > Settings > Delete Account, or use the web self-service portal at getvantora.com/delete-account. Deletion immediately and permanently erases all completed workouts, custom blueprints, statistics, and profile details.

Get in Touch

Direct Email

[email protected]

Response Time

Typically under 24 hours

Frequently Asked Questions

You can delete your account completely at any time inside the app by heading to **Profile > Settings > Delete Account**. Alternatively, you can use our web-based self-service portal at getvantora.com/delete-account. Deleting your account will immediately and permanently erase all completed workout entries, custom program blueprints, statistics, and profile details from our active database systems.

Billing and subscriptions are managed securely by the platform store through which you purchased Vantora. Because of this, our team cannot cancel subscriptions on your behalf.

iOS (App Store): Open your iPhone **Settings** > Tap your **Apple ID Profile** at the top > Tap **Subscriptions** > Select **Vantora** > Tap **Cancel Subscription**.

Android (Google Play): Open the **Google Play Store** > Tap your **Profile icon** > Tap **Payments & subscriptions** > Tap **Subscriptions** > Select **Vantora** > Tap **Cancel Subscription**.

Vantora synchronizes your logs to our secure cloud database in real-time when an active internet connection is available. If your data is not syncing across devices:

Ensure your device is connected to Wi-Fi or cellular data.
Verify that you are logged in to the exact same account on both devices.
Try logging out and logging back in from the Profile settings panel. This triggers a full database reload.

If sync errors persist, please email support with details and any error messages.

When you construct a custom program or workout blueprint inside the app, you can share it by tapping the **Share icon** next to the program. This generates a public link (e.g., getvantora.com/b/blueprint-id).

Anyone who receives this link can open it to preview your exercise list, and tap the **Copy to My Workouts** button to instantly load it into their Vantora mobile companion.

We build Vantora alongside our community and highly value your feedback! You can submit bug reports, device logs, and feature requests directly within the application by navigating to **Profile > Send Feedback**.

Alternatively, feel free to fill out the contact form on this page or email us at [email protected] with screenshots or detailed descriptions.

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